Shipping & Returns
We process finalized orders within two business days and mail using Canada Post. Shipping charges are based on actual post office costs. Within Canada you should receive your order within seven business days, in the US/Internationally within 15 business days. However, even we cannot guarantee the mail service. If you need your order sooner or would like to have a tracking number, there is an option for Xpresspost or we’d be happy to send via a courier. You will be notified, by email, when your order has been shipped.
To our friends in the US/Internationally, shipping charges do not include any customs fees. We’ll fill out the customs forms with an accurate description and the total cost of the order but you will be responsible for any customs duties, fees or taxes.
Our fabrics are in excellent condition and we have approved each piece as being something we’d be happy to have in our stashes. If you are not happy with the fabric you receive please mail it back within 30 days, in the original packaging, for a full refund. We ask only that you notify us immediately (firstname.lastname@example.org) of any concerns you have with your order.